FAQ

Questions, answered

How long does setup take?

Your server provisions automatically and is ready to join in under 60 seconds after checkout.

Do you support plugins?

Yes — Spigot, Paper, Bukkit and more, installable in one click from the panel's plugin installer.

Do you support mods?

Forge, Fabric, NeoForge and Quilt are all supported, with one-click CurseForge and Modrinth modpack installs.

Can I upgrade later?

Yes, upgrade to a higher plan anytime from your client area — your world and files carry over instantly.

Do you offer refunds?

Yes, new customers are covered by a refund window — reach out to billing support for details.

How do I contact support?

Create a ticket on our Discord server and our team will help you.

Knowledge Base

Guides to get you up and running

Creating Your First Server

Spin up a new server from the dashboard in a few clicks.

Installing Plugins

Browse and add plugins through the built-in installer.

Installing Mods

Set up Forge and Fabric mods or full modpacks.

Using FTP

Connect with FileZilla or any FTP client for bulk uploads.

Managing Backups

Schedule, download, or restore backups in one click.

Database Setup

Create and connect MySQL databases for plugins that need them.